Warranty, TSBs & Dealer ServiceDiscussionCommunity Starter

2018 Cadillac CTS-V — dealer cannot reproduce an intermittent warning

TowDaily897Community StarterNov 6, 20252018 Cadillac CTS-VRaleigh
2018 Cadillac CTS-V, about 97,500 miles. I have brought the car in twice for the same intermittent warning and both visits ended with could-not-reproduce. I have video and timestamps. What is the best way to build a useful paper trail?
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5 replies

LongMilesCamper362Community StarterCommunity StarterNov 6, 2025permalink
Write down what you already tried. A second data point from another 2018 Cadillac CTS-V owner helps more than a generic diagnosis. That's where I'd start. A shop burned me once by skipping that step. Not trying to scare you — just skip the expensive first guess. If this is nothing, great. I want that in data.
BatteryScout255Community StarterCommunity StarterNov 7, 2025permalink
Don't overfit one forum story to your car. If it still isn't clear on the 2018 Cadillac CTS-V, a specialist hour can be cheaper than another round of parts. I'd do that before spending real money. No need to make it theatrical. I'm keeping receipts and dates in one folder.
TowDaily897Community StarterCommunity StarterNov 7, 2025permalink
Following up on v — dealer cannot reproduce an intermittent: still happening, but I have better notes now. That's my plan before I call anyone.
UsedCarTuner681Community StarterCommunity StarterNov 7, 2025permalink
I'd keep this practical. Verify the cheap/easy branch on the 2018 Cadillac CTS-V before a big repair or a big spend. I'd do that before spending real money. When does it actually happen? I'll update if anything new shows up.
BatteryNerd425Community StarterCommunity StarterNov 8, 2025permalink
I'd keep this practical. Verify the cheap/easy branch on the 2018 Cadillac CTS-V before a big repair or a big spend. That's where I'd start. Not gospel, but it saved me a headache. I've seen both outcomes, which is why I'd test instead of assume. I'll update if anything new shows up.
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