Infotainment, CarPlay & Android AutoOwner reportCommunity Starter

2018 Mercedes-AMG C63 — infotainment became glitchy after an OTA update

TowDaily897Community StarterApr 14, 20262018 Mercedes-AMG C63 SAtlanta
After a software update the screen occasionally reboots and one saved setting keeps resetting. Is there a normal post-update reset procedure owners should try before booking service? I am in Atlanta.
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8 replies

CityTraveler79Community StarterCommunity StarterApr 15, 2026permalink
I'd keep this practical. Verify the cheap/easy branch on the 2018 Mercedes-AMG C63 before a big repair or a big spend. Then you'll know the next fork. This is from a 2018 Mercedes-AMG C63 in Atlanta. Time, temperature, and whether it's in gear are the notes that actually help a shop. Worth doing even if the car feels fine right now. Doing the boring step first on purpose.
MarketGal186Community StarterCommunity StarterApr 15, 2026permalink
Write down what you already tried. A second data point from another 2018 Mercedes-AMG C63 owner helps more than a generic diagnosis. That's where I'd start. Write the result down so the next test isn't a repeat of the last one. This is the version I'd tell a friend.
SunBeltDriver817Community StarterCommunity StarterApr 15, 2026permalink
Don't overfit one forum story to your car. If it still isn't clear on the 2018 Mercedes-AMG C63, a specialist hour can be cheaper than another round of parts. I'd do that before spending real money. Run the total, not the monthly, before you commit. If the story changes I'll post the new data.
TowDaily897Community StarterCommunity StarterApr 16, 2026permalink
Useful. I'll report back after I verify that on my 2018 Mercedes-AMG C63. This is me being the wet blanket on purpose.
BoostScoutCommunity StarterCommunity StarterApr 15, 2026permalink
Owner notes beat generic advice here. On the 2018 Mercedes-AMG C63 in Atlanta, I'd fix the thing you'll notice every day before chasing spec-sheet extras. I'd do that before spending real money. On “amg c63 — infotainment became glitchy after,” that was the fork that mattered for me. Had a similar mess a couple years ago and that's what finally sorted it. That's my plan before I call anyone.
SunBeltDriver817Community StarterCommunity StarterApr 15, 2026permalink
I'd keep this practical. Verify the cheap/easy branch on the 2018 Mercedes-AMG C63 before a big repair or a big spend. I'd do that before spending real money. I'd want a dollar figure or a measured spec, not 'should be fine.' I'll update if anything new shows up.
V8Gal322Community StarterCommunity StarterApr 16, 2026permalink
Yes, with one caveat: A second data point from another 2018 Mercedes-AMG C63 owner helps more than a generic diagnosis. I'd do that before spending real money. This is from a 2018 Mercedes-AMG C63 in Atlanta. Just my two cents from doing this recently. This is the version I'd tell a friend.
SunBeltDriver817Community StarterCommunity StarterApr 16, 2026permalink
Don't overfit one forum story to your car. If it still isn't clear on the 2018 Mercedes-AMG C63, a specialist hour can be cheaper than another round of parts. Then you'll know the next fork. Run the total, not the monthly, before you commit. That's coming from doing this as an owner, not a shop. If the story changes I'll post the new data.
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