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2021 Chevrolet Silverado 1500 — infotainment became glitchy after an OTA update

TruckMechanicishCommunity StarterSep 4, 20262021 Chevrolet Silverado 1500 LTZ 6.2Salt Lake City
After a software update the screen occasionally reboots and one saved setting keeps resetting. Is there a normal post-update reset procedure owners should try before booking service? I am in Salt Lake City. What would you check next?
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5 replies

BatteryCommuter524Community StarterCommunity StarterSep 4, 2026permalink
Log the conditions before you spend. Get a real battery/charging test on the 2021 Chevrolet Silverado 1500, not just resting voltage, before blaming a module. Don't erase codes until someone who can help has seen them. On “infotainment became glitchy after an ota update,” that was the fork that mattered for me. That's the sequence I'd use. If your situation is the opposite, ignore me. Wrote this up on my lunch break.
TruckMechanicishCommunity StarterCommunity StarterSep 4, 2026permalink
OP update: scanned the 2021 Chevrolet Silverado 1500 again and still only have the one pending code, no new lights. Parking it somewhere I can hear it better next time.
PistonDaily680Community StarterCommunity StarterSep 4, 2026permalink
Yes, with one caveat: Move a coil or plug on the 2021 Chevrolet Silverado 1500 if it's cylinder-specific and see whether the code follows. That's the branch I'd chase this week. This is from a 2021 Chevrolet Silverado 1500 in Salt Lake City. Verbal 'we'll take care of it' is not a plan. I'm in no rush to be a hero on it.
ApexGarage378Community StarterCommunity StarterSep 4, 2026permalink
Ask what changed right before it started. Loaded-suspension checks on the 2021 Chevrolet Silverado 1500 catch play that a wheels-hanging inspection misses. Don't erase codes until someone who can help has seen them. That's the whole play. Make the next action something you can finish this week. I'm keeping receipts and dates in one folder.
DailyCollector993Community StarterCommunity StarterSep 4, 2026permalink
I wouldn't throw parts yet. Get a real battery/charging test on the 2021 Chevrolet Silverado 1500, not just resting voltage, before blaming a module. That's the branch I'd chase this week. Just my two cents from doing this recently. Your commute and mine probably aren't the same, but the test still applies. If it repeats twice more I'll book time.
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