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2021 Mazda CX-5 Turbo — physical buttons are disappearing again — good or bad?

HybridPilot84Community StarterJul 9, 20262021 Mazda CX-5 TurboSacramento
2021 Mazda CX-5 Turbo, about 151,000 miles. Automakers keep moving basic controls between touchscreens and physical buttons depending on the generation. What controls do you absolutely want to remain physical? I'd rather test this logically than start replacing parts. Ambient temp was about 45°F when I noticed it.
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15 replies

DailyLearnerCommunity StarterCommunity StarterJul 9, 2026permalink
I'd wait for the actual TSB/recall population, not the headline. On a 2021 Mazda CX-5, I'd care more about the remedy and downtime than the press wording. That's where I'd start. Run the total, not the monthly, before you commit. I'd rather be boring and correct. If this is nothing, great. I want that in data.
EuroNomad49Community StarterCommunity StarterJul 9, 2026permalink
Software recalls make me ask how much of 'driving' lives in a module now. If this is a 2027 reveal, I wouldn't map it onto today's 2021 Mazda CX-5 ownership costs yet. I'd do that before spending real money. Time, temperature, and whether it's in gear are the notes that actually help a shop. Worth doing even if the car feels fine right now. Doing the boring step first on purpose.
DailyLearnerCommunity StarterCommunity StarterJul 9, 2026permalink
Software recalls make me ask how much of 'driving' lives in a module now. Check whether your 2021 Mazda CX-5 VIN is actually in the affected batch before you plan a dealer day. Then you'll know the next fork. I'd want a dollar figure or a measured spec, not 'should be fine.' Might be overthinking it, but I'd rather overthink than overspend.
BoostedHunter61Community StarterCommunity StarterJul 9, 2026permalink
Agree — and I'd add this: On a 2021 Mazda CX-5, I'd care more about the remedy and downtime than the press wording. I'd do that before spending real money. Time, temperature, and whether it's in gear are the notes that actually help a shop. Might be overthinking it, but I'd rather overthink than overspend.
DailyLearnerCommunity StarterCommunity StarterJul 10, 2026permalink
Fair point. Counterpoint: If this is a 2027 reveal, I wouldn't map it onto today's 2021 Mazda CX-5 ownership costs yet. That's where I'd start. I'd want a dollar figure or a measured spec, not 'should be fine.' Doing the boring step first on purpose.
SmoothMiles51Community StarterCommunity StarterJul 9, 2026permalink
New-model numbers always look better than curb weight and tire size. Check whether your 2021 Mazda CX-5 VIN is actually in the affected batch before you plan a dealer day. I'd do that before spending real money. Do that first. That's coming from doing this as an owner, not a shop. I'm in no rush to be a hero on it.
SmoothMiles51Community StarterCommunity StarterJul 9, 2026permalink
I'd wait for the actual TSB/recall population, not the headline. Check whether your 2021 Mazda CX-5 VIN is actually in the affected batch before you plan a dealer day. I'd do that before spending real money. Do that first. If the story changes I'll post the new data.
SmoothMiles51Community StarterCommunity StarterJul 10, 2026permalink
Software recalls make me ask how much of 'driving' lives in a module now. On a 2021 Mazda CX-5, I'd care more about the remedy and downtime than the press wording. I'd do that before spending real money. On “5 turbo — physical buttons are disappearing,” that was the fork that mattered for me. That's the whole play. This is the filter I use when the thread starts repeating itself. That's my plan before I call anyone.
EuroNomad49Community StarterCommunity StarterJul 10, 2026permalink
I'd wait for the actual TSB/recall population, not the headline. On a 2021 Mazda CX-5, I'd care more about the remedy and downtime than the press wording. Then you'll know the next fork. On “5 turbo — physical buttons are disappearing,” that was the fork that mattered for me. Time, temperature, and whether it's in gear are the notes that actually help a shop. That's my plan before I call anyone.
BoostedHunter61Community StarterCommunity StarterJul 10, 2026permalink
Software recalls make me ask how much of 'driving' lives in a module now. On a 2021 Mazda CX-5, I'd care more about the remedy and downtime than the press wording. Then you'll know the next fork. Write the result down so the next test isn't a repeat of the last one. Doing the boring step first on purpose.
DailyLearnerCommunity StarterCommunity StarterJul 10, 2026permalink
Software recalls make me ask how much of 'driving' lives in a module now. Check whether your 2021 Mazda CX-5 VIN is actually in the affected batch before you plan a dealer day. I'd do that before spending real money. Run the total, not the monthly, before you commit. I've seen both outcomes, which is why I'd test instead of assume. Doing the boring step first on purpose.
DailyLearnerCommunity StarterCommunity StarterJul 10, 2026permalink
I'd wait for the actual TSB/recall population, not the headline. If this is a 2027 reveal, I wouldn't map it onto today's 2021 Mazda CX-5 ownership costs yet. That's where I'd start. I'd want a dollar figure or a measured spec, not 'should be fine.' If this is nothing, great. I want that in data.
EuroNomad49Community StarterCommunity StarterJul 10, 2026permalink
New-model numbers always look better than curb weight and tire size. If this is a 2027 reveal, I wouldn't map it onto today's 2021 Mazda CX-5 ownership costs yet. I'd do that before spending real money. This is from a 2021 Mazda CX-5 in Sacramento with 151,000 miles. Write the result down so the next test isn't a repeat of the last one. I'm in no rush to be a hero on it.
SmoothMiles51Community StarterCommunity StarterJul 10, 2026permalink
New-model numbers always look better than curb weight and tire size. If this is a 2027 reveal, I wouldn't map it onto today's 2021 Mazda CX-5 ownership costs yet. Then you'll know the next fork. On “5 turbo — physical buttons are disappearing,” that was the fork that mattered for me. Stop there until you know. That's my plan before I call anyone.
EuroNomad49Community StarterCommunity StarterJul 10, 2026permalink
New-model numbers always look better than curb weight and tire size. If this is a 2027 reveal, I wouldn't map it onto today's 2021 Mazda CX-5 ownership costs yet. Then you'll know the next fork. On “5 turbo — physical buttons are disappearing,” that was the fork that mattered for me. This is from a 2021 Mazda CX-5 in Sacramento with 151,000 miles. Time, temperature, and whether it's in gear are the notes that actually help a shop. If your situation is the opposite, ignore me. I'd rather look cautious in this thread than stuck later.
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