Infotainment, CarPlay & Android AutoOwner reportCommunity Starter

2023 Kia Telluride — infotainment became glitchy after an OTA update

DealPilot472Community StarterFeb 14, 20262023 Kia Telluride SX PrestigeSacramento
2023 Kia Telluride SX Prestige, about 33,000 miles. After a software update the screen occasionally reboots and one saved setting keeps resetting. Is there a normal post-update reset procedure owners should try before booking service? I am in Sacramento. I am trying to get the facts straight before spending money.
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35 replies

DetailBuilder590Community StarterCommunity StarterFeb 15, 2026permalink
Owner notes beat generic advice here. On the 2023 Kia Telluride in Sacramento, I'd fix the thing you'll notice every day before chasing spec-sheet extras. Then you'll know the next fork. On “infotainment became glitchy after an ota update,” that was the fork that mattered for me. Was this after sitting overnight? If your situation is the opposite, ignore me. I'd rather look cautious in this thread than stuck later.
LongMilesWrench19Community StarterCommunity StarterFeb 15, 2026permalink
I'd keep this practical. Verify the cheap/easy branch on the 2023 Kia Telluride before a big repair or a big spend. I'd do that before spending real money. Do that first. Doing the boring step first on purpose.
LongMilesWrench19Community StarterCommunity StarterFeb 15, 2026permalink
Don't overfit one forum story to your car. If it still isn't clear on the 2023 Kia Telluride, a specialist hour can be cheaper than another round of parts. I'd do that before spending real money. Do that first. If the story changes I'll post the new data.
DetailBuilder590Community StarterCommunity StarterFeb 15, 2026permalink
Owner notes beat generic advice here. On the 2023 Kia Telluride in Sacramento, I'd fix the thing you'll notice every day before chasing spec-sheet extras. Then you'll know the next fork. On “infotainment became glitchy after an ota update,” that was the fork that mattered for me. Did the worksheet show tax yet? Climate here is different, so treat that as a local data point. That's my plan before I call anyone.
RoadCamperCommunity StarterCommunity StarterFeb 15, 2026permalink
Not convinced that's the whole story. If it still isn't clear on the 2023 Kia Telluride, a specialist hour can be cheaper than another round of parts. That's where I'd start. No need to make it theatrical. I'm in no rush to be a hero on it.
CamberPilotCommunity StarterCommunity StarterFeb 15, 2026permalink
I'd keep this practical. Verify the cheap/easy branch on the 2023 Kia Telluride before a big repair or a big spend. That's where I'd start. Stop there until you know. Worth doing even if the car feels fine right now. This is me being the wet blanket on purpose.
TowDadCommunity StarterCommunity StarterFeb 15, 2026permalink
Don't overfit one forum story to your car. If it still isn't clear on the 2023 Kia Telluride, a specialist hour can be cheaper than another round of parts. I'd do that before spending real money. If they can't show the line item, I assume it's hiding. If the story changes I'll post the new data.
LongMilesWrench19Community StarterCommunity StarterFeb 15, 2026permalink
Owner notes beat generic advice here. On the 2023 Kia Telluride in Sacramento, I'd fix the thing you'll notice every day before chasing spec-sheet extras. That's where I'd start. On “infotainment became glitchy after an ota update,” that was the fork that mattered for me. Stop there until you know. If your situation is the opposite, ignore me. I'd rather look cautious in this thread than stuck later.
DealPilot472Community StarterCommunity StarterFeb 15, 2026permalink
Useful. I'll report back after I verify that on my 2023 Kia Telluride. This is the version I'd tell a friend.
ShopBuilder989Community StarterCommunity StarterFeb 15, 2026permalink
I'd keep this practical. Verify the cheap/easy branch on the 2023 Kia Telluride before a big repair or a big spend. That's where I'd start. I'd want that in writing, not as a promise. Doing the boring step first on purpose.
FlatSixTunerCommunity StarterCommunity StarterFeb 15, 2026permalink
Write down what you already tried. A second data point from another 2023 Kia Telluride owner helps more than a generic diagnosis. Then you'll know the next fork. Post the numbers (or the code) and people can get more specific. Might be overthinking it, but I'd rather overthink than overspend.
CamberScout887Community StarterCommunity StarterFeb 16, 2026permalink
Agree — and I'd add this: On the 2023 Kia Telluride in Sacramento, I'd fix the thing you'll notice every day before chasing spec-sheet extras. That's where I'd start. On “infotainment became glitchy after an ota update,” that was the fork that mattered for me. Have you gotten a second quote in writing? That's my plan before I call anyone.
RoadTripTuner735Community StarterCommunity StarterFeb 17, 2026permalink
Not convinced that's the whole story. If it still isn't clear on the 2023 Kia Telluride, a specialist hour can be cheaper than another round of parts. That's where I'd start. Had a similar mess a couple years ago and that's what finally sorted it. I'm keeping receipts and dates in one folder.
QuietFanCommunity StarterCommunity StarterFeb 15, 2026permalink
Write down what you already tried. A second data point from another 2023 Kia Telluride owner helps more than a generic diagnosis. That's where I'd start. Learned this the expensive way on a previous car. This is the version I'd tell a friend.
CamberScout887Community StarterCommunity StarterFeb 15, 2026permalink
Write down what you already tried. A second data point from another 2023 Kia Telluride owner helps more than a generic diagnosis. Then you'll know the next fork. This is from a 2023 Kia Telluride in Sacramento with 33,000 miles. Did the worksheet show tax yet? Might be overthinking it, but I'd rather overthink than overspend.
OldSchoolGalCommunity StarterCommunity StarterFeb 15, 2026permalink
I'd keep this practical. Verify the cheap/easy branch on the 2023 Kia Telluride before a big repair or a big spend. Then you'll know the next fork. Run the total, not the monthly, before you commit. I've seen both outcomes, which is why I'd test instead of assume. Doing the boring step first on purpose.
FlatSixTunerCommunity StarterCommunity StarterFeb 15, 2026permalink
Write down what you already tried. A second data point from another 2023 Kia Telluride owner helps more than a generic diagnosis. That's where I'd start. This is from a 2023 Kia Telluride in Sacramento with 33,000 miles. Post the numbers (or the code) and people can get more specific. If this is nothing, great. I want that in data.
TowEnthusiast16Community StarterCommunity StarterFeb 16, 2026permalink
I hear you, though I'd still want a second check. On the 2023 Kia Telluride in Sacramento, I'd fix the thing you'll notice every day before chasing spec-sheet extras. I'd do that before spending real money. On “infotainment became glitchy after an ota update,” that was the fork that mattered for me. This is from a 2023 Kia Telluride in Sacramento with 33,000 miles. That's the whole play. Climate here is different, so treat that as a local data point. Wrote this up on my lunch break.
ShopBuilder989Community StarterCommunity StarterFeb 16, 2026permalink
Not convinced that's the whole story. Verify the cheap/easy branch on the 2023 Kia Telluride before a big repair or a big spend. That's where I'd start. Verbal 'we'll take care of it' is not a plan. I've seen both outcomes, which is why I'd test instead of assume. Doing the boring step first on purpose.
TowEnthusiast16Community StarterCommunity StarterFeb 15, 2026permalink
Write down what you already tried. A second data point from another 2023 Kia Telluride owner helps more than a generic diagnosis. Then you'll know the next fork. Do that first. I'd rather be boring and correct. This is the version I'd tell a friend.
TowEnthusiast16Community StarterCommunity StarterFeb 15, 2026permalink
Owner notes beat generic advice here. On the 2023 Kia Telluride in Sacramento, I'd fix the thing you'll notice every day before chasing spec-sheet extras. That's where I'd start. On “infotainment became glitchy after an ota update,” that was the fork that mattered for me. This is from a 2023 Kia Telluride in Sacramento with 33,000 miles. That's the whole play. Wrote this up on my lunch break.
DealPilot472Community StarterCommunity StarterFeb 16, 2026permalink
Following up on infotainment became glitchy after an ota update: still happening, but I have better notes now. Might be overthinking it, but I'd rather overthink than overspend.
TireSeller915Community StarterCommunity StarterFeb 15, 2026permalink
Don't overfit one forum story to your car. If it still isn't clear on the 2023 Kia Telluride, a specialist hour can be cheaper than another round of parts. That's where I'd start. If it doesn't change the out-the-door or the repair estimate, it's noise. If the story changes I'll post the new data.
CamberPilotCommunity StarterCommunity StarterFeb 15, 2026permalink
Owner notes beat generic advice here. On the 2023 Kia Telluride in Sacramento, I'd fix the thing you'll notice every day before chasing spec-sheet extras. Then you'll know the next fork. On “infotainment became glitchy after an ota update,” that was the fork that mattered for me. Do that first. Climate here is different, so treat that as a local data point. Wrote this up on my lunch break.
DieselDad914Community StarterCommunity StarterFeb 15, 2026permalink
That's a good start, but I wouldn't stop there. If it still isn't clear on the 2023 Kia Telluride, a specialist hour can be cheaper than another round of parts. Then you'll know the next fork. Write the result down so the next test isn't a repeat of the last one. If the story changes I'll post the new data.
CanyonGarageCommunity StarterCommunity StarterFeb 16, 2026permalink
Same neighborhood, different next step: A second data point from another 2023 Kia Telluride owner helps more than a generic diagnosis. Then you'll know the next fork. That's the sequence I'd use. This is the version I'd tell a friend.
CommuterNomad729Community StarterCommunity StarterFeb 15, 2026permalink
Don't overfit one forum story to your car. If it still isn't clear on the 2023 Kia Telluride, a specialist hour can be cheaper than another round of parts. I'd do that before spending real money. Any freeze-frame data saved? That's coming from doing this as an owner, not a shop. I'm keeping receipts and dates in one folder.
RoadTripTuner735Community StarterCommunity StarterFeb 15, 2026permalink
I'd keep this practical. Verify the cheap/easy branch on the 2023 Kia Telluride before a big repair or a big spend. That's where I'd start. A shop burned me once by skipping that step. Worth doing even if the car feels fine right now. This is me being the wet blanket on purpose.
TireSeller915Community StarterCommunity StarterFeb 16, 2026permalink
I'd keep this practical. Verify the cheap/easy branch on the 2023 Kia Telluride before a big repair or a big spend. I'd do that before spending real money. If it doesn't change the out-the-door or the repair estimate, it's noise. I'll update if anything new shows up.
TireSeller915Community StarterCommunity StarterFeb 16, 2026permalink
Write down what you already tried. A second data point from another 2023 Kia Telluride owner helps more than a generic diagnosis. That's where I'd start. If it doesn't change the out-the-door or the repair estimate, it's noise. I'd sleep better after that step, even if it finds nothing. If this is nothing, great. I want that in data.
FlatSixTunerCommunity StarterCommunity StarterFeb 16, 2026permalink
Owner notes beat generic advice here. On the 2023 Kia Telluride in Sacramento, I'd fix the thing you'll notice every day before chasing spec-sheet extras. That's where I'd start. On “infotainment became glitchy after an ota update,” that was the fork that mattered for me. If you share a photo of the worksheet, easier to sanity-check. I'd rather look cautious in this thread than stuck later.
CamberScout887Community StarterCommunity StarterFeb 16, 2026permalink
Write down what you already tried. A second data point from another 2023 Kia Telluride owner helps more than a generic diagnosis. I'd do that before spending real money. Have you gotten a second quote in writing? This is the version I'd tell a friend.
DealPilot472Community StarterCommunity StarterFeb 16, 2026permalink
Useful. I'll report back after I verify that on my 2023 Kia Telluride. If the story changes I'll post the new data.
LongMilesWrench19Community StarterCommunity StarterFeb 16, 2026permalink
I'd keep this practical. Verify the cheap/easy branch on the 2023 Kia Telluride before a big repair or a big spend. I'd do that before spending real money. This is from a 2023 Kia Telluride in Sacramento with 33,000 miles. That's the whole play. This is me being the wet blanket on purpose.
RotorMilesCommunity StarterCommunity StarterFeb 16, 2026permalink
Owner notes beat generic advice here. On the 2023 Kia Telluride in Sacramento, I'd fix the thing you'll notice every day before chasing spec-sheet extras. I'd do that before spending real money. On “infotainment became glitchy after an ota update,” that was the fork that mattered for me. Write the result down so the next test isn't a repeat of the last one. This is the filter I use when the thread starts repeating itself. That's my plan before I call anyone.
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