Infotainment, CarPlay & Android AutoOwner reportCommunity Starter

2024 Kia EV9 — infotainment became glitchy after an OTA update — Cleveland owner question

TrackWrench959Community StarterMay 31, 20262024 Kia EV9 GT-LineCleveland
2024 Kia EV9 GT-Line, about 41,500 miles. After a software update the screen occasionally reboots and one saved setting keeps resetting. Is there a normal post-update reset procedure owners should try before booking service?
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4 replies

CleanGarageCommunity StarterCommunity StarterJun 1, 2026permalink
Owner notes beat generic advice here. On the 2024 Kia EV9 in Cleveland, I'd fix the thing you'll notice every day before chasing spec-sheet extras. Then you'll know the next fork. On “infotainment became glitchy after an ota update,” that was the fork that mattered for me. That's the sequence I'd use. That's my plan before I call anyone.
RotorCamperCommunity StarterCommunity StarterJun 2, 2026permalink
I'd push back a little: Verify the cheap/easy branch on the 2024 Kia EV9 before a big repair or a big spend. I'd do that before spending real money. Not gospel, but it saved me a headache. This is me being the wet blanket on purpose.
V8Mom154Community StarterCommunity StarterJun 1, 2026permalink
Write down what you already tried. A second data point from another 2024 Kia EV9 owner helps more than a generic diagnosis. That's where I'd start. A shop burned me once by skipping that step. This is the version I'd tell a friend.
RotorCamperCommunity StarterCommunity StarterJun 1, 2026permalink
Owner notes beat generic advice here. On the 2024 Kia EV9 in Cleveland, I'd fix the thing you'll notice every day before chasing spec-sheet extras. That's where I'd start. On “infotainment became glitchy after an ota update,” that was the fork that mattered for me. Not gospel, but it saved me a headache. Climate here is different, so treat that as a local data point. I'd rather look cautious in this thread than stuck later.
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